Tuvamira
Welcome to Tuvamira.
By using our website, social media pages, or purchasing our products, you agree to the following terms and conditions:
General
- These terms apply to all purchases and interactions with Tuvamira.
- We reserve the right to update these terms at any time without prior notice.
Products
- All our items are handmade, and slight variations in color, size, or design may occur.
- Product images are for illustrative purposes; actual products may differ slightly.
Orders & Payment
- We accept payments through secure methods, including credit/debit cards and approved digital wallets.
- All prices are listed in EGP and include taxes as applicable.
Shipping
- We ship locally within Egypt and internationally to selected countries.
- Shipping times may vary depending on the destination and selected shipping method.
- Any customs duties or import taxes are the buyer’s responsibility.
Refund & Exchanges
- Due to the handmade nature of our products, returns or exchange within 14 days of delivery.
- Custom orders are non-refundable or exchangeable unless faulty.
- To request a return or exchange, please contact us with proof of purchase and photos of the item.
Intellectual Property
All content on our website and social media (images, designs, text, logo) is the property of Tuvamira and may not be used without permission.
Contact Information
For any questions regarding these Terms & Conditions, please contact us.